Since 2004 WebzPro has focused on providing our clients with the highest quality products and services at the most affordable rates in the industry. We take a great amount of pride in our network connectivity, server hardware and software, our staff and most of all our customer base. Here is what makes WebzPro special and why you will see the difference with us than any other provider in the world.
Our Support
We offer a true 24/7, 365 days a year support and our average response time less than thirty minutes. We use several strategies to keep our help desk online where other hosts do not. Employing redundant internet connections is just one way that WebzPro, ensures availability of our staff to you at all times. Our support staff is 100% USA based, use English as a first language and possesses graduate-level communication skills. Level 1, level 2 and level 3 support is all under one roof. There are no delays when there is a need to escalate your support request.
Our Promise
We promise to work hard to always give you the three most important things that any web hosting customer wants. Your web site to be up and running, your email to be working and to be able to get not only quick answer to a support request but a quick resolution also. The way we deliver on this is to concentrate on service. The hosting business is first and foremost a service oriented business. With out service what what can a hosting company actually offer you. Nothing but an empty promise. Since WebzPro’s inception we knew that we would be successful if we placed service as our highest priority. That formula has been our success.
WebzPro Promises To...
Always deliver reliable web hosting services
Have fast resolutions to support issues
Always return your call if you have to leave a message
Never to forget what is was like to be a customer
Maintain complete satisfaction
Always remember that service is the most important feature we have to offer
Guaranteed - Quality, Reliability and Integrity!
Our main goal is to deliver a service that exceeds your expectations. We are 100% committed to bringing to you Quality, Reliability and Integrity. We are hosting service that you can depend on 24/7, 365 days a year. Our main goal is to deliver a service that exceeds your expectations.
WebzPro will refund your money with in the first 30 days of sign up if requested no questions asked. After the first 30 days you are then bound to the billing period of service you have purchased. Partial billing periods after the first 30 days will not be refunded.
**Please note. Money back guarantee must be requested with first thirty days of service and may only be exercised once in a twelve month period.
**For Domain Name Registrations, please refer to our Domain Registration Agreement.
Domains registered are not covered by the money back guarantee. Once a domain is registered the client that registers the domain is the legal owner of said domain.
WebzPro offers a 99.9% Uptime Guarantee. Please see our Terms of Service - https://www.webzpro.com/tos.html
Support Guarantee
WebzPro offers the support you need when you need it the most. We are open around the clock to answer your most difficult issues, and come up with rapid resolutions to the problem. We pride ourselves on our support and customer service experience.
We use several strategies to keep our Help Desk online where other hosts do not. Employing redundant Internet connections is just one way that WebzPro, ensures availability of our staff to you at all times. Our support staff is 100% USA based, use English as a first language and possesses graduate-level communication skills.